Have a question about
We have the answer! Check out the list of frequently asked questions we have put together below to help you find your place to love.
What is included in the bedroom?
Most students will share a bedroom and bathroom with one roommate, but you may have the option of living in your own bedroom. The bedroom includes: an extra-long twin bed and mattress or full sized bed and mattress, desk and chair, dresser, and closet.
Are there telephones in the apartment?
There are no landline phones in the apartments. If needed phones are available at the front desk.
Are the apartments furnished?
Yes. All apartments include: dining table with chairs, full-size oven, full-size refrigerator, microwave, couch, chair, entertainment stand, basic cable television hookup (TV not included), and wireless internet.
What type of programming can I expect?
We provide a premier Residence Life program, which offers a variety of educational, recreational and social activities. Programs may include activities such as: Alcohol Awareness, Resume Building, Intramural Sports, community participation in campus wide competitions and many more.
What is the benefit of living on campus?
National research continues to show that students who live on campus for at least the first year of their collegiate career transition more easily to campus life, are retained at higher rates than students who live off-campus, graduate faster, are more involved in campus activities, and are more connected to the college and local community. However, all CSI students in good standing who wish to reside in CSI Student Housing, may apply on a first come, first serve basis.
What are the eligibility requirements for living in CSI Student Housing?
To qualify to live in CSI Student Housing, you must be a student in good standing. You are expected to remain enrolled for the entire term of the License Agreement.
How do I apply to live in CSI Student Housing?
Applications are available here. You can also visit Dolphin Cove South-Student Housing Office. Submit the completed application to CSI Student Housing, accompanied by a $400 reservation fee (non re-fundable) in the form of a certified check or money order payable to CSI Student Housing LLC. Acceptance of a security deposit does not constitute a guarantee of a housing assignment.Once the CSI Student Housing, LLC office accepts your application, we will send you a housing offer packet with the following to complete: license agreement, rules and regulations, and resident profile form.
Roommate Matching and Requests
Do you have a roommate matching service?
Yes! Our roommate matching program is powered by RoomSync–a roommate matching app. You will have the opportunity to create a personal profile, search, filter, chat and match with other residents who will be living in the community. You decide what matters most when narrowing down your search. Want a roommate with the same major? You got it! Prefer to live with someone who goes to bed early? No problem! Looking for a roommate who enjoys college football? No sweat! You control your search and matching criteria to find the perfect roommate.
Can I request specific roommates?
Yes! You can search for and match with specific roommates in the RoomSync app. Change your mind? No problem! You can modify your matches if your preferences change up until the matching period close date.
Am I allowed to request a specific unit?
You can list your preferences on your housing application, and we will do our best to place you in the unit that fits those requests. All requests are served on a first-come, first-served basis and are taken in order based on the date your lease was received.
Lease Term and Rental Installments
Will the cost of my residence hall contract be covered by financial aid?
Financial aid is determined on an individual basis, based on need. For more information, contact your Financial Aid counselor at 718-982-2030.
How will Financial Aid know to review my award to consider my residence hall charges?
Be sure to follow up early with the Financial Aid office to confirm no items are pending on your account. After you submit your CSI Student Housing application, application fee, and security deposit, and your awarded aid is not sufficient to cover your expenses, visit your financial aid counselor and request to review your aid. If you already have a student loan for the academic year, ask if an increase is possible. If you do not already have a loan, and want one, discuss your eligibility with your financial aid counselor.
How can I make a payment?
Payments must be made in the form of a check, money order or cash. You may sign up for Tuition Pay (www.tuitionpay.com), for a fee, to make payments. Tuition Pay accepts credit cards as a form of payment.
If my financial aid is not definite by the time my residence hall bill is due, what can I do? What happens if my financial aid is reduced or cancelled?
In accordance with College policies, the License Agreement you sign indicates you understand you are responsible for the charges incurred and for paying on time. This is regardless of your Financial Aid awards or status.
What else should I consider in applying for student loans to cover my residence hall bill?
Consider loans only if you really need them because they will need to be repaid. Also, be aware you may not know whether or not you have sufficient financial aid until after you make your room reservation. Many students are not eligible to receive the program maximum in loans, so you should not rely on those totals in your decision making.
I have a scholarship to CSI, does that cover the cost of student housing?
Macaulay Honors College Students and other students with academic scholarships are permitted to apply for student housing. At this time your scholarship does not cover housing costs. However, you may be eligible for financial assistance and should contact the Office of Financial Aid at 718-982-2030.
Rules and Policies
Do I have to sign up for a meal plan when living in CSI Housing?
All first time residents of Dolphin Cove are required to purchase either a Gold, Silver or Bronze meal plan for the first two (2) consecutive semesters residing on campus. If a student has a break in residency, a meal plan is required for the first two (2) semesters they reside in Dolphin Cove.
Can I stay in CSI Housing during spring break and during the summer?
CSI Student Housing will remain open throughout all College break periods during the academic calendar year. Applications and rates will be available in the spring for summer residency.
What are the rules for living in CSI Student Housing?
In addition to abiding by the Rules and Regulations, students must comply with CUNY Article XV and Rules for Maintenance of Public Order (Henderson Rules).
Please click here for the Dolphin Cove Handbook.
Individual License Agreements
What is an individual license agreement?
An individual license agreement provides each resident with their own separate license agreement and responsibility for his/her monthly rent installment. By signing an individual license agreement, you are only taking responsibility for your rent installment and license terms and will not be held liable for any delinquent amounts owed by your roommate(s).
Management and Staffing
Is there on-site professional management and maintenance staff?
We're always on duty. Our community is staffed 24/7 with an on-site professional staff. Our property’s staff is experienced and skilled in addressing all of your needs. Our local general manager is supported by leasing, business, and maintenance personnel along with our student staff of community assistants.
Who is American Campus Communities?
American Campus Communities is the Manager for all College of Staten Island residence halls. Since 1993, American Campus has been the nation’s leading provider of academically oriented student housing communities. From our friendly, responsive staff to our educational recreational and social programs, our communities can serve as the foundation for your academic success, personal growth and the establishment of lifelong friendships.
Is insurance coverage for my belongings included as part of my Lease Agreement?
Coverage for your personal belongings is not included as part of your Lease Agreement. Renters insurance can provide coverage for loss or damage to your personal belongings (including fire, theft, or natural causes). Renters insurance is not required but highly recommended. Please click here for more information.